Category Enterprise

EchoLeak — send an email, extract secret info from Microsoft Office 365 Copilot AI

You can’t put data into an LLM and then filter the output to block some of it. Once it’s in the model, it’s in the model. If you put confidential business information into Microsoft 365 Copilot, an attacker can extract…

Microsoft and AI: spending billions to make millions

Microsoft has carefully leaked the news of its BIG SALE of Copilot licenses to Barclays Bank! 100,000 seats! Fantastic! [Bloomberg, archive] That’s a few million dollars? If that. Microsoft claims “dozens” of organisations bought into Copilot big time — but…

Telstra embraces AI — with Accenture

Telstra is Australia’s former monopoly phone company, now privatised. How do you squeeze more money out of your fixed user base? With “AI!” [Press release; investor presentation, PDF] Telstra CEO Vicky Brady told investors that AI “will be a significant…

Firing people for AI is not going so well

Business owners hate employees more than anything. Unfortunately, AI’s not very good at doing human jobs. We noted last month how chatbots hadn’t knocked down wages or hours in any occupation. Orgvue surveyed 1,000 executives. 39% of them had fired…

Lloyd’s offers corporate insurance against AI chatbot errors! Now try to get a payout

You’ve replaced those annoying human employees with a website chatbot. Unfortunately, it keeps hallucinating discounts for your customers or swearing at them and badmouthing your company What if we insured you against this? Technology error and omission insurance covers some…

Study: Your coworkers hate you for using AI at work

Will AI help you in your career? No. Not if anyone finds out, anyway. Today in science discovering the obvious, if you use chatbots to pump out the AI slop at work, your coworkers think you’re an incompetent and lazy…

AI computers aren’t selling because users don’t care

Intel’s Q1 2025 earnings press release talked up their new AI-enabled chips. But these are not selling. [Intel] In the earnings call, CFO Dave Zinsner mentioned they had “capacity constraints in Intel 7 which we expect to persist for the…

OpenAI starts verifying corporate customers. Sometimes the ID system works!

OpenAI is outraged at DeepSeek stealing the data that OpenAI rightfully, er, fair-used. So OpenAI’s higher-tier models now require solid verification of identity! And … the verification doesn’t work very well. [OpenAI] A company representative must provide photos of official…

Capgemini: Fix your customer service — with chatbots!

Customer service is terrible. Customers hate it. Support agents hate it. Can you guess the answer? Capgemini has released a 112-page slide deck, “Unleashing the value of customer service: The transformative impact of Gen AI and agentic AI.” [Capgemini, PDF]…

Bonfire of the LLMs: Gartner forecasts ‘extinction’ for generative AI vendors

Gartner Research Distinguished Analyst John-David Lovelock forecasts “extinction” for the large language model vendors. [Register] Lovelock figures there’s a market for three large LLMs — because cloud providers resolved to three large ones. Yeah, that’s literally his reason. So there’s…